English conference : One informed consumer has the power of ten
Whether you’re grocery shopping, subscribing to a mobile telephone package or buying online, the Consumer Protection Act may apply, and could protect you in case of problems.
During this session, Option consommateurs will explain your rights and recourse options in several common areas, e.g., warranties covering products and online purchases. Clear explanations and concrete examples will provide the information you need to become an informed consumer …
About the speaker

Sara Eve Levac is a lawyer and analyst at Option consommateurs, a non-profit organization whose mission is to help consumers and defend their rights. At Option consommateurs, she is particularly interested in competition law and privacy protection. She contributes to the organization’s advocacy on these subjects with various bodies. Mtre Levac holds a bachelor’s degree in law as well as a bachelor’s degree in international relations and international law from the University of Quebec in Montreal. She completed a master’s degree in public international law at Leiden University in the Netherlands.
About Option consommateurs

Option consommateurs is an independent, non-profit association whose mission is to help consumers and defend their rights.
Also registered as a charitable organization, it offers a variety of services (legal information, budget consultations, informational sessions), advocates with policymakers, and undertakes collective actions. It focuses closely on issues related to personal finances, business practices, financial services, privacy protection, energy, debt, and access to justice.
In collaboration with Option consommateurs et Benny librairie.